Green Service Supply Chain Management (GSSCM) Mediates the Relationship between Management Information Systems (MIS) and Organizational Performance (OP) for Enhancing the Community Health

المؤلفون

1 Demonstrator at Business Administration Department English Section Faculty of Commerce– Tanta University

2 Assoc. Prof. of Business Administration Faculty of Commerce – Tanta University

3 Prof. of Business Administration Faculty of Commerce – Tanta University

المستخلص

: healthcare is the backbone for the community health. In recent years, along with the growing concerns about medical errors, patient safety, spiraling up medical costs and the emergency of epidemics ex, covid-19 epidemic, health care has become a critical issue around the world. This research is part of an applied study made by the researcher attempting to test the (1) direct impact of (MIS) on (GSSCM), (2) direct impact of (MIS) on (OP), (3) direct impact of (GSSCM) on (OP), and (4) indirect impact of (MIS) on (OP) through (GSSCM). The researcher has used the deductive approach, proposing a research framework to be tested. The study population consists of 428 individuals of Governmental and Private Hospitals in Gharbia Governorate/ Egypt, while the sample size is about 201. Sampling methods is done using a questionnaire developed by the researcher. The researcher has excluded 11individuals thus, number of valid and statistically analyzed forms are 190. Statistical techniques adopted for analyzing data are (1) Alpha test, and (2) Structural Equation Modeling (SEM). Results found that GSSCM mediates the relationship between MIS and OP. Finally the researcher presents recommendations enhancing the overall healthcare sector level

الكلمات الرئيسية